Delivery Locations:

We provide shipping services within the Gulf Cooperation Council (GCC) countries and the United Arab Emirates (UAE). Deliveries are made to physical addresses.

 

Shipping Methods:

We offer standard shipping for deliveries within the GCC and UAE.

 

Delivery Times:

Standard delivery within the UAE typically takes 2 to 5 business days from the date of order confirmation. Deliveries to GCC countries may take 5 to 10 business days, subject to customs clearance.

 

Shipping Fees:

Shipping fees are calculated based on the delivery location, chosen shipping method, and order weight. The shipping cost will be displayed during the checkout process.

 

GCC Customs and Duties:

Orders delivered within the GCC may be subject to customs duties and taxes. Customers are responsible for any additional charges incurred due to customs clearance.

 

Returns and Exchanges in GCC and UAE:

Returns and exchange are not accepted except in cases of damaged or incorrect items received.

 

Damaged or Incorrect Items:

In the rare event of receiving damaged or incorrect items, customers should notify us within 48 hours of delivery to arrange for a replacement.